Position Description

I. Background Information

GM Vietnam (Hanoi)
Position Title:
QA engineer
Quality, MO
HR Contact
Job Level – To be fill out by HR
23 Oct 2017
Completed by:
Bui Trong Kham

II. Purpose

This position is responsible for taking care of Global Customer Audit (GCA) process and supporting Quality Leader in problem solving activity inside of plant and also communicating with after sale side and Part supplier for quality improvement activity.

III. Areas of Responsibility

Area of Accountability
Percent of Time
Local/ Regional/ Global
Key Responsibilities
Other to be assigned by Head of MO
GCA activity
Ensure GCA team follow global manual with daily activity like: Static audit, Dynamic audit, Electrical test, Water leak test.
Problem solving activity
Support problem solving activity in side of plant which was found on production line and GCA audit
Communicate with A/S and Home room plant quality feedback and feed forward
Daily communicate with GMK CKD Quality team and After Sale side for quality issues feedback and feed forward
Support Quality manager in manufacturing process
Support Quality manager in Global Manufacturing System application: Safety, People, Quality, Response, Cost and Environment

IV. Organizational reporting

e. Job titles and levels which directly report to the position evaluated
a. Job title(s), names, person to whom the supervisor of the position reports:
Manufacturing Director
b. Job title(s), names, person to whom the position reports:
Shop Manager
c. Job title(s), names, and level(s) of peers to this position.
QA engineer
d. Example of equivalent job title to the position, i.e. same level of responsibility

V. Knowledge, Skills, Experience, and Competencies


  • Technical Engineering knowledge

Skills & Competencies:

  • Good command of English
  • Good computer skill (MS Word, MS Excel , MS Access …)
  • Quality problem solving skill (7 QC tools)
  • Ability to work under pressure


  • Bachelor of Engineering (Automobile engineering or paint knowledge is highly preferred)
  • At least 02 years of working in the same position, in auto filed preferred


  • Integrity and Trust
  • Ethics and Values
  • Drive for results
  • Process management
  • Self-knowledge